CHANGE YOUR PIN AFTER YOU’VE ACTIVATED YOUR CARD.
After youve activated your card, you can change your PIN whenever youd like.
Heres how to change your PIN:
- Call 1-800-481-3239 – were available 24/7.
- Select or say More Options, then PIN Options, then Change PIN.
- Enter your current PIN.
- Enter the new PIN youd like to use.
- Confirm the new PIN by entering it again.
- Your PIN is now updated in the system.
Note: On your next chip transaction after changing your PIN, youll have to use your old PIN to approve the transaction one final time. After that, your new PIN is ready to use.
5 ways to keep your PIN safe.
- Even though youre issued a PIN by Capital One®, we recommend you choose one you like, and will remember, when you activate your card.
- Choose a PIN thats easy to remember – but not so easy that someone else could guess it (like your birthday or phone number).
- Keep your PIN to yourself – and only yourself.
- Memorize your PIN. Dont write it down or carry it with you.
- Shield your PIN when youre entering it into a chip terminal.
This is all pretty much common sense – but its still good to keep these things in mind whenever youre choosing, and using, your PIN.
MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. PayPass and Tap & Go are trademarks of MasterCard International Incorporated.